FAQs
Medium is the size most people pick. It holds 24.6 liters, enough for a small-to-medium toy pile. Go Large (39.4 L) if the toys have outgrown a shoebox or two, and XL (63 L) for big plush, rope toys or two dogs' worth. Small dog? Medium and Large are under 10 inches tall, so they can reach in and pick their own toy.
Tracked US shipping is $9.95 for a Medium, $12.95 for a Large and $14.95 for an XL.
In the US, 15 to 20 days from the day you order, give or take a few days. We make it in 2 to 3 days. Your tracking email comes about a week after you order, once it's actually moving.
Yes. Fill in every option, add your photo, then tap "Preview your design" to see the finished box. Check the spelling of their name there. We print the name exactly as you type it.
Facing the camera, good light, whole face and ears in frame. A phone photo is fine. Our team sets up every print file by hand and checks your photo before it prints.
Yes. Choose 2 dogs and upload one photo with both of them in it, or pick two breed designs.
Pick the closest coat color and markings, or upload a photo instead. Photos work for every dog, mixed breeds included.
Yes. A light metal frame inside keeps the sides upright. It's soft fabric, not a rigid bin, so it folds flat when empty. As one customer put it: "It is sturdy enough for her to lean in and take her toys out."
It's fabric, so it's not chew-proof. If your puppy chews everything, keep an eye on them with it for the first few weeks.
Wipe it with a damp cloth. No special care needed.
Sure: leashes, blankets, treats. Some customers keep one upstairs and one downstairs.